Here is a list of the most frequently asked questions about Truckzy.
Click the ones you need in order to learn more about different aspects of our software,
including features, integration, pricing plans, and more.
Truckzy is web-based software for trucking companies and delivery businesses, which offers a complete fleet management solution for an affordable monthly fee. The platform is convenient, secure, and reliable, allowing you to access the entirety of your dispatch and administrative work from a single place.
We also offer free onboarding and training, where skilled representatives walk you through every feature of the software. Finally, we offer continual and free technical support, resources for learning, and industry updates that help you scale up, optimize, and improve your delivery business.
Truckzy bundles together many tools and functions, in order to bring you a comprehensive dispatch suite. Think of our web solution as complete trucking dispatch software, tied with fast accounting software for trucking companies, and a place where you can automatically prepare electronic statements that relate to every aspect of your business.
Truckzy allows your dispatch service to plan and edit routes together, and predict traffic developments through integration with Google Maps.
The software also lets you organize your roster, with a clean and comprehensive overview of your entire fleet. It takes into account dozens of information points, notifying you in time for license renewals, medical checkups, repairs, insurance coverage expiration, mandatory vacation days, and much more.
Through one simple dashboard, you can track your entire business operation, knowing the status of your freight at any time. You will be able to see completed deliveries, ones that are still pending, as well as in-transit loads matched with drivers, relevant electronic documentation, and important information such as mileage, rates, addresses, clients, and much more.
The accounting hub allows your team to access every invoice, payment, and statistic related to the financial aspect of your business. You will be able to organize and view each document in relation to specific clients, drivers, and factoring companies.
The software also bundles together documents such as POD (proof of delivery), BOL (Bill of Lading), and invoice statements towards brokers, which simplifies your administrative work and keeps everything in check.
Custom notifications can inform you about every aspect of your operation, including important dates, the status of freight, financial obligations from and towards employees, partners, factoring companies, clients, and much more.
You can follow the link to learn more about the extensive use case of our software and the supporting Truckzy features.
Truckzy will empower your dispatch service to chart and edit delivery routes, with all relevant information in one place. It will automate your invoicing process, and provide a clean overview of your fleet calendar. Eliminating these repetitive tasks, you can plan faster, find and schedule more available loads, and make use of profitable backhaul opportunities.
When it comes to safety, Truckzy will help you with complete adherence to hours of service regulations, and any deadlines related to equipment and employee regulations.
With custom notifications and automatic invoices, the software will strengthen your relationships with brokers, keep your documentation in one place, and eliminate paperwork altogether.
Once these administrative tasks are taken care of, you can use Truckzy to plan better routes and profit more from currently hauled cargo. If you like, we can provide you with resources and industry updates, which tackle important questions like how to find trucking loads or organize for more profitable backhaul. Some of our software features will definitely play a role in simplifying this process.
The software is accessed through any web browser, and it is quite intuitive. All it takes for your team to play with it for a few hours, and each feature becomes self-explanatory.
The dashboard itself, along with all tools and functions, is designed with industry expertise, which means that it relies on common industry jargon and frequent use case scenarios.
Nevertheless, our representatives are available at any time to give your team a demo walkthrough that brings everyone up to speed in as fast as one or two calls.
Filling your account with relevant information, such as names of employees, telephone numbers, addresses, and other details can take more time at the beginning. However, once you enter this data, the software automates electronic statements, and every other process that you’ve been doing manually, saving your team up to a few hours of work per day.
When building the software we became acutely aware of the shared needs that trucking companies face. For this purpose, we decided to give complete access to all tools and features, to every customer irrespective of size.
The common denominator, therefore, is a comprehensive, robust, and reliable fleet management solution, accessible to carriers and dispatch companies both large and small. The only difference, when it comes to choosing your plan, is the number of users who can interact with the software and the number of drivers/trucks that you’ll have coverage for.
You can also see the complete list of Tuckzy pricing plans in order to compare features and monthly fees by yourself.
Truckzy is hosted on powerful and reliable servers that enable scalability. As a software solution, it was designed with thousands of customers in mind, both at the startup as well as enterprise level.
However, due to powers outside of our control, you can sometimes experience downtime. In the event of such a rare case, our team is available via phone, and we will do everything we can on our part to resolve the issue ASAP.
When it comes to updates and the development of new features, we generally integrate everything in the background before going fully operational. Therefore, it is highly unlikely that events like these would result in downtime of the service. Nevertheless, we will keep you informed on any significant technical updates, by letting you know several days upfront.
Whenever you decide that Truckzy is not a good match for your company, just pick up the phone or write us an email, and we will cancel your plan, notifying you of the cancelation within 48 hours.
You will continue to have access until the expiration of your plan, and all of your account details will be deleted once your plan expires. At this point, the billing will stop, and Truckzy’s obligation to your company will cease.
Our software is web-based, which means that you don’t have to download or install programs on your computer. Instead, Truckzy can be accessed via any browser with an internet connection, just as you would open a regular website.
While Truckzy doesn’t have ELD integration as a default, we provide custom integration for clients. Irrespective of your company size, and other customized requirements, we can accommodate your needs. Just pick up the phone, or write us a message, and we will brainstorm a solution together.
While Truckzy doesn’t provide GPS tracking integration in real-time, it allows you to set frequent custom notifications and alerts that remind your dispatch service of any freight that is in transit.
This way, you can always remain on top of your fleet, and access their movement and position with ease.
The software has Google Maps integration, where you can pinpoint your drivers fast, notify them of traffic developments, and share projected times of delivery.
If the list of frequently asked questions above didn’t satisfy your specific request, don’t hesitate to contact us directly so we can get back to you as soon as possible. This page will be updated frequently, as more content might be added when customers voice their questions and issues in the future.